The ryokan is arranged reasonably out of the way from Nara City, but it is accessible with a free shuttle bus from the city. They have a little check in office in town that permits you to store your luggage for you to explore the city. At check in, the staff gets you warmly and took great lengths to clarify to us on the hotel and appeared us around and the features in our room. The room was reasonably roomy, the bath has been pre-filled with hot water even before we checked in. The bathtub has been pre-filled with hot water even before we checked in.